Mitchell Collision Podcast
Tune in by clicking one of the episodes below or聽subscribe on Spotify or Apple Podcasts.
The Mitchell Collision Podcast goes beyond Property and Casualty聽headlines to explore the latest trends in auto physical damage. Hosted by Ryan Mandell, the series includes in-depth interviews with experts from around the industry鈥攃arriers, repairers, OEMs, part suppliers, technology service providers and more. In each episode, Ryan provides insight and analysis on the market factors affecting automotive insurance claims and the delivery of proper, safe vehicle repair.
Episode 12: Balancing Act: Managing Rising Costs without Compromising Safety
June 25, 2024
Auto claim costs continue to grow鈥攔equiring an even greater focus on expenses. In this episode, Ryan Smith, vice president of claims and salvage operations at Saskatchewan Government Insurance Corporation (SGI), shares how his organization is successfully balancing this cost increase with its commitment to high-quality collision repairs by prioritizing safety, ingenuity and industry collaboration.
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Episode 11
Banking on the Automotive Aftermarket
April 29, 2024
Shop consolidation. Vehicle complexity. Rising repair costs. All these factors can affect investment strategy in the automotive aftermarket. Steve Huntzinger, co-founder of Dunham Lane Capital Partners, joins the podcast to highlight the opportunities and challenges impacting both the automotive collision industry and its investors.
Episode 10
Collision Claim Trends and What to Expect in 2024颅
November 15, 2023
What keeps carriers and collision repairers up at night? In this episode, Ryan highlights the effect of recent collision claim trends鈥攊ncluding rising repair costs, parts supply chain disruptions and advancements in vehicle technology鈥攐n the auto insurance ecosystem. He also provides a sneak peek at the four trends to watch for in 2024.
Episode 9
The EV Revolution and What鈥檚 Next for the Auto Insurance 欧美视频颅
April 17, 2022
Ryan is joined by Damon Aldrich, Enterprise Holdings鈥 director of EV and infrastructure strategy, for an in-depth discussion on vehicle electrification. Together, they detail how the increase in EV adoption is affecting insurers, auto body shops and even rental car companies. They also identify what factors could hinder future EV market growth and prevent this segment of the car parc from reaching industry projections.
Episode 8
Building Customer Loyalty Through OEM-Certified Repairs颅
September 2, 2022
Art Crawford, vice president of collision centres at AutoCanada, discusses the role that OEM certification plays in proper repair, customer loyalty and shop profitability. He and Ryan also examine how facilities like AutoCanada are collaborating with the OEMs to support and service the next generation of automobiles, including electric vehicles.
Episode 7
Painting a New Picture: Automotive Coatings and Their Impact on Repair
april 28, 2022
Think that paint color doesn鈥檛 affect a vehicle鈥檚 performance and Advanced Driver Assistance Systems (ADAS)? Think again! Jeff Wildman, manager of OEM and industry relations at BASF, joins host Ryan Mandell to discuss the latest trends in automotive coatings, how they impact collision repair and why OEM procedures are critical鈥攅specially when it comes to paint.
Episode 6
New Opportunities in the Automotive Aftermarket
march 1, 2022
Joe Sparacino, managing director of automotive aftermarket investment banking at Stifel, shares his perspective on the industry. From mergers and supply chain disruptions to the introduction of new markets focused on Advanced Driver Assistance Systems (ADAS), Joe and Ryan uncover the trends that have investment bankers and key stakeholders taking notice.
Episode 5
Evolution and Growth in the Collision 欧美视频
november 1, 2021
Ryan and Ben Clymer, Jr.鈥擟EO of the five-location MSO, Ben Clymer鈥檚 The Body Shop鈥攄iscuss today鈥檚 challenges with the efficient delivery of proper, safe repair, including the ongoing impact of supply chain disruptions. They also uncover new growth opportunities and even potential roadblocks for the collision industry.
Episode 4
What Vehicle Lightweighting Means for Collision Repair
july 21, 2021
Ryan and Edwin Pope, principal analyst at IHS Markit, discuss the growing use of lightweight materials in new automobile design and construction. While these alternatives are helping to improve safety, boost fuel economy and reduce costs, they are also creating new challenges affecting insurance claims and the delivery of proper and safe repair.
Episode 3
The Changing World of Automotive Recycling聽
may 11, 2021
In this episode, Ryan welcomes Jeff Helget, vice president of operations at B&R Auto Wrecking. Together they explore how the automotive recycling industry is adapting to growing vehicle complexity, the pandemic鈥檚 impact on the supply chain, and changes in method of inspection including virtual and automated estimating.
Episode 2
Silver Linings: Successfully Navigating an Uncertain Future
february 25, 2021
Paul Prochilo, CEO of Canada鈥檚 Simplicity Car Care multi-shop operation and chairman of the Canadian Collision 欧美视频 Forum (CCIF), joins Ryan to discuss how COVID-19 has changed his business and the industry. Hear how the pandemic, despite its challenges, has produced silver linings and find out what they mean for the future of proper, safe vehicle repair.
Episode 1
Re-Imagining What鈥檚 Possible in a Pandemic
December聽 7, 2020
Ryan and Tony Cotto, director of auto and underwriting policy at National Association of Mutual Insurance Companies (NAMIC), discuss the impact of COVID-19 on automotive insurers. Learn how carriers have quickly adapted to a new normal and how they鈥檙e re-imagining the future of claims post-pandemic.
About the Author
Ryan Mandell is the director of claims performance for Mitchell鈥檚 Auto Physical Damage division. In this role, he works hand-in-hand with insurance executives and material damage leaders to provide actionable insights and consultative direction. Ryan is an accomplished business leader with expertise in management, analytics, strategy and product development.聽He frequently speaks at industry events on trends in auto insurance, collision repair and vehicle complexity and has been quoted in publications including Bloomberg, CNBC, The New York Times, Wired UK, Road & Track and Automotive News.